Lake Francis Resort/Palace Restaurant
Catering & Banquet Policies
(01/07)

Deposit: Confirmation of your event requires a $500.00 refundable deposit to secure the date, time and facility of your choice. Function date/space will be held a maximum of 10 days, from date of booking, pending receipt of deposit. If a deposit is not received within those 10 days, the tentative booking will be cancelled. If the opportunity arises to sell the date/space prior to receipt of a deposit, we may require an immediate deposit. Deposits may be given with a credit card or check. This will be held until the event is over. When it has been determined that the facility is left clean, with no damage or breakage the deposit will be refunded.
Deposit Refund: If for any reason you need to cancel your reservation after the deposit has been received, a full refund will be issued up to 90 days prior to your event. If your reservation is cancelled 89 to 31 days prior, we will refund 50% of the deposit. Should you cancel within the 30 day period the entire deposit is forfeited. A signed Facility Use Form is also required.
Guest Count Guarantee: We must have a guaranteed guest count with menu selection 10 days prior to your event. A 50% food cost deposit will be required at this time with the balance being due the day of the event. Cancellations will not be accepted after this time. You will be charged for the "guaranteed" guest count. If the actual number of guests exceeds the guest count, every effort will be made to serve them; however, a menu substitution may be necessary, and charges will be made accordingly.
Price Guarantee: Prices are guaranteed for 90 days prior to the event and only with a signed Facility Use Form. Any function booked more than 90 days in advance may be subject to price changes.
Decorations: Decorating may be done 4 hours prior to the event, unless otherwise established. Use of glitter or confetti is prohibited. Taping, stapling or attachment of any material to furniture is not permitted.
Clean-up Expectations: Removal of any and all decorations, plus clean-up of all litter, including cigarette butts, in the facility you used must be done by 10:30 p.m. of the day of the event. If your event was not catered by us you will need to clean and stack all chairs that you used. We would appreciate the area being left as clean as you found it.
Damages: You may be held responsible for any damages to the facility, furniture, fixtures or property of this resort. Customer scheduling the event assumes full responsibility for the conduct of their guests.
Responsibly for Loss: We will not assume responsibility for damage or loss of any item or articles left on the premises prior to, during or following any function.

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13919 Lake Francis Road
P.O. Box 39
Dobbins, CA  95935
1-888-993-7344 (Ca. Only) • (530) 692-1700 (local) • FAX (530) 692-1708
Copyright 2007 Lake Francis RV Resort